Case study: hotel hygiene programme for housekeeping, kitchen and laundry

15 Oct 2026 · 5 min read

Programme example: this case study describes how Evochem typically sets up a hygiene programme for this type of site. Customer names and site results are not published here.

This application case study describes a typical full-service hotel: guest rooms, lobby and public washrooms, a restaurant and banquet kitchen, and an in-house laundry handling bed linen, towels and staff uniforms. Each department often buys its own chemicals, which leads to many overlapping products and inconsistent dilution.

The programme below is how Evochem usually brings these areas under one plan, and what the hotel should monitor to judge whether it is working.

The site and its hygiene challenges

• Guest rooms and bathrooms that must be cleaned quickly between check-out and check-in.

• Hard-water scale and soap scum on bathroom fittings, tiles and glass.

• Heavy grease on kitchen floors, hoods, fryers and grills.

• Dishwashers that leave spots or residue when detergent and rinse aid are not matched.

• Linen that greys or yellows when wash chemistry is not balanced.

• Several departments mixing chemicals by eye, with no common records.

Assessment

1. Meet the executive housekeeper, executive chef and laundry supervisor to understand each department’s routine.

2. List every chemical currently in use and where overlaps exist.

3. Check surfaces in rooms and public areas: stone, tile, glass, stainless steel and wood.

4. Review kitchen cleaning schedules, dishwasher type and how detergent is dosed.

5. Review the laundry wash process, machine types and linen categories.

6. Agree a shared product list, dilution charts and checklists for each department.

The cleaning programme

Each department keeps its own routine, but the products, dilutions and records follow one plan.

1. Guest bathrooms: EVO 1 at 2% to 5% for fittings, tiles and soap scum; EVO 6 for toilet bowls; EVO 3 at 2% to 10% for mirrors and glass.

2. Rooms and public areas: EVO 2 at 2% to 5% for hard surfaces, EVO 7 at 2% to 5% for daily floor mopping, and EVO 4 for wooden furniture.

3. Periodic deep clean of bathrooms with EVO 9 at 2% to 10% where scale has built up.

4. Kitchen daily: Blaze Multi Plus at 2% to 5% for surfaces, walls and floors; Blaze Grill at 2% to 5% for ovens, grills and fryers, used directly on heavy deposits.

5. Kitchen sanitising: after cleaning, food-contact surfaces and vegetables are sanitised with Blaze Tab, 1 tablet in 5 litres for general sanitising and 1 tablet in 20 litres for vegetables.

6. Dishwashing: Blaze Auto at 3 to 5 ml per litre with Blaze Rinse at 0.2 to 0.5 ml per litre in the final rinse.

7. Laundry: Flox Star main wash at 5 to 15 ml per kg of dry linen, Flox Build where heavy soil needs extra alkalinity, and Flox Sour at 5 to 15 ml per kg of dry linen in the final rinse.

Products used

• EVO 1Bathroom CleanerPowerful bathroom cleaner uses organic acid to cut through tough stains like dirt, soap scum, and lime deposits on porcelain, plastic, and stainless steel surfaces. It also removes hard water scale and lime buildup, making it ideal for frequently used restrooms.
• EVO 6Toilet Bowl CleanerConvenient thick toilet bowl cleaner designed to cling to the bowl's surface for maximum cleaning power. Its potent formula quickly dissolves tough stains and deposits, leaving your entire toilet bowl shining and deodorized in no time. The product's unique consistency allows for even application, ensuring efficient removal of stubborn stains and buildup.
• EVO 3Glass Cleaner ConcentrateGet a crystal-clear shine on windows, mirrors, and glass surfaces with our potent and gentle cleaner, which effectively removes dirt, dust, fingerprints, and haze without leaving residue, making it perfect for delicate surfaces and everyday cleaning needs.
• EVO 2Hard Surface CleanerPowerful and routine cleaning solution with our non-abrasive hard surface cleaner, carefully formulated to be slightly alkaline and safe for use on all types of hard surfaces, from floors and walls to countertops and fixtures, making it the perfect choice for maintaining a clean and pristine environment.
• EVO 7Neutral Floor CleanerVersatile and effective cleaner suitable for both manual and machine-based cleaning methods. Our neutral pH formula effectively removes dirt and grime without leaving unwanted residues or marks. Suitable for daily maintenance.
• EVO 9Heavy Duty DescalerPotent descaling solution that is highly effective in dissolving and eliminating tough scale and scum buildup on tiles and ceramics. Evo 9 can be used as a deep cleaner once in a while and can be used daily with higher concentration.
• Blaze Multi PlusConcentrated Kitchen CareVersatile, concentrated solution that cuts through tough grease, oil, fats, and food soils, effectively cleaning a wide range of kitchen surfaces including utensils, crockery, pans, floors, and walls.
• Blaze GrillOven & Grill CleanerHighly effective cleaner designed to cut through tough grease, oil, and carbon deposits in the kitchen, including on electric burners, grills, frying pans, deep fat fryers, ovens, and range hoods. Its robust formula makes it ideal for heavy-duty cleaning tasks, ensuring your kitchen appliances and surfaces remain clean and hygienic.
• Blaze TabChlorine TabletsFast-acting chlorine-based tablet, designed to sanitize food contact surfaces, equipment, and vegetables with ease. Formulated with a unique, stabilized blend of active ingredients, Blaze Tab delivers powerful, broad-spectrum sanitization capabilities, regardless of water hardness. This effective, reliable product ensures that food preparation and storage areas remain clean, safe, and bacteria-free.
• Blaze AutoAutomatic Dish WashHigh-performance, low-foaming detergent specifically engineered for automatic dishwashers. With its unique formulation, Blaze Auto can effortlessly eliminate even the toughest stains with just a single wash cycle, making it the ideal solution for busy households and commercial kitchens. When used in conjunction with Blaze Rinse, this powerful duo ensures spotless results, although it is not recommended to use on soft metals such as aluminum.
• Blaze RinseRinseMaximize Blaze Auto's cleaning power with Blaze Rinse, a highly effective rinse additive for automatic dishwashing machines. Together, they deliver spotless, streak-free results and tackle tough stains. Blaze Rinse also neutralizes mineral deposits and removes residue, ensuring sparkling clean dishes even in low-temperature machines with hard water.
• Flox StarMain Wash DetergentHighly concentrated synthetic detergent that contains a powerful blend of surface-active agents and anti-redeposition agents. It effectively releases even the toughest stains and heavy soils from fabrics, leaving them fresh, bright, and thoroughly clean. Safe to use on all water-washable fabrics in hot and cold water temperatures.
• Flox BuildLiquid Heavy Duty DetergentPowerful alkaline laundry builder featuring biodegradable surfactants. It works by increasing the pH of the wash water, effectively loosening and emulsifying stubborn greasy, oily, and fatty stains. Can be used as a standalone detergent or combined with Flox Star for enhanced stain removal.
• Flox SourLaundry Neutralizing AgentLiquid laundry neutralizer that adjusts pH levels to prevent fabric yellowing. Added to the final rinse, it neutralizes alkalinity and bleach residue. Keeps fabrics vibrant, soft, and fresh, protecting clothes from damage.

Training and documentation

• Short training sessions for room attendants, public-area staff, kitchen stewards and laundry operators.

• Colour-coded dilution charts at each chemical point, written for the people who use them.

• Room and kitchen cleaning checklists that supervisors sign off.

• A laundry wash chart per linen category with product and dosing per kg of dry linen.

• MSDS for every product, kept with the housekeeping store and the kitchen.

What the site monitors

The hotel agrees in advance which checks it will use. These are items to monitor and review with our technical team.

• Supervisor room inspections and recurring issues found on checklists.

• Guest feedback that mentions cleanliness.

• Visual checks on crockery and glassware after the dishwasher.

• Linen rejects and re-wash rates at the laundry.

• Kitchen hygiene audit findings, internal or external.

• Chemical consumption per department against the agreed dilution plan.

Review

The programme is reviewed with department heads after it has run for a while, and again when menus, room count, laundry volume or equipment change.

Talk to our technical team

Tell us about your site, soils, equipment and volumes. We will recommend products and dilutions, and send pricing for bulk supply.