Case study: washroom and floor-care programme for an office campus

A practical routine for washrooms, floors and common areas in a large office or IT park.

Programme example: this case study describes how Evochem typically sets up a hygiene programme for this type of site. Customer names and site results are not published here.

This application case study describes a typical office campus or IT park managed by a facility management team: several towers, high-traffic washrooms on every floor, lobbies with stone flooring, cafeterias and pantries, and large areas cleaned by scrubber-dryer machines.

Below is how Evochem usually builds a washroom and floor-care programme for a site like this, and what the facility team should monitor to judge whether it is working.

The site and its hygiene challenges

  • Washrooms used heavily through the day, with scale, soap scum and odour building up between cleans.

  • Stone and vitrified tile floors in lobbies that dull when alkaline or residue-forming products are used.

  • Scrubber-dryers that struggle with high-foam products.

  • Grease carried from cafeterias and pantries onto nearby floors.

  • Large housekeeping teams, often with frequent staff changes, mixing chemicals by eye.

  • Clients and occupants who judge the whole facility by the state of its washrooms.

Assessment

  1. Walk the campus with the facility manager: washrooms, lobbies, office floors, cafeterias and pantries.

  2. Record floor types and finishes, and which areas are cleaned by machine or by mop.

  3. List the products in use and how they are diluted and dispensed.

  4. Review the current washroom cleaning frequency and checklist.

  5. Agree a short product list, dilution charts and checklists by area.

The cleaning programme

Daily routines are kept simple, with periodic deep cleaning scheduled separately.

  1. Washrooms, routine: EVO 1 at 2% to 5% for basins, fittings, tiles and urinals; EVO 6 for toilet bowls; EVO 3 at 2% to 10% for mirrors and glass partitions.

  2. Washrooms, periodic: EVO 9 at 2% to 10% for scale and scum on tiles and ceramics, scheduled by the facility team.

  3. Washroom drains: Blaze Drain, ready to use, to maintain drains prone to sludge build-up.

  4. Hand hygiene: Lush Foamy or Lush Fresh, ready to use, in washroom dispensers.

  5. Office and lobby floors: EVO 7 at 2% to 5% for daily mopping and scrubber-dryer cleaning, as it leaves no unwanted residue.

  6. Cafeteria and pantry floors: Novel OGR at 2% to 5%, a low-foam cleaner for grease and oil that suits scrubber-dryers.

  7. Service areas, basements and loading bays: Novel HD at 2% to 5% for heavy soil and oil.

  8. Hard surfaces, desks and counters: EVO 2 at 2% to 5%.

Products used

Training and documentation

  • Induction training for housekeeping staff on each product, its purpose and correct dilution.

  • Refresher sessions when new staff join, so the routine survives team changes.

  • Dilution charts at each janitor room and on machine trolleys.

  • Washroom checklists on each door, signed at every round.

  • MSDS for every product, kept with the housekeeping store.

What the site monitors

The facility team agrees in advance which checks it will use. These are items to monitor and review with our technical team.

  • Supervisor washroom inspections and checklist completion.

  • Occupant complaints or helpdesk tickets about washrooms and floors.

  • Floor appearance on stone and tile, including residue, streaks and slipperiness.

  • Findings from the client’s or facility’s own audits.

  • Chemical consumption per tower or floor against the agreed dilution plan.

Review

The programme is reviewed with the facility manager after it has run for a while and whenever occupancy, floor finishes or cleaning equipment change.

Talk to our technical team

Tell us about your site, soils, equipment and volumes. We will recommend products and dilutions, and send pricing for bulk supply.

Frequently asked questions

Which floor cleaner works with scrubber-dryers?

EVO 7 suits daily machine cleaning of office floors, and Novel OGR is a low-foam option for greasy cafeteria and pantry floors.

How is washroom scale handled?

EVO 1 handles routine soap scum and lime deposits. EVO 9 is scheduled periodically for heavier scale on tiles and ceramics.

Does washroom cleaning include sanitising?

Cleaning removes soil first. Where the facility wants surfaces sanitised as well, that step is added after cleaning and agreed with our technical team.

How does the programme cope with staff turnover?

A short product list, clear dilution charts and induction training for new staff keep the routine consistent as the team changes.